Review operations skill

Reply to Play Console reviews with care and consistency.

RethinkSoft helps app teams read Google Play reviews, classify customer issues, draft brand-safe replies, and prepare responses from the user's signed-in Play Console session.

Create workspace Install agent

Support workflow

Turn app reviews into a daily response queue

The agent works through visible review lists, reads rating and review context, groups issues by theme, and drafts replies that match the tone and policy constraints of the app team.

Review triageGroups bugs, feature requests, praise, billing, and account issues.

Draft repliesWrites concise, helpful responses for approval.

Signed-in flowUses the team's real Play Console browser session.

What the agent does

Reads review contextLooks at rating, app version, text, visible metadata, and current reply state.
Classifies intentSeparates urgent bugs, support requests, churn risk, positive feedback, and spam-like reviews.
Drafts safe responsesUses approved tone, avoids overpromising, and routes unknown issues for human review.
Stops before risky actionsCan prepare replies for approval before publishing anything publicly.